How to restrict Group sync chat

Modified on Sun, 8 Dec at 5:02 AM

How to restrict Group sync chat?

Step 1: Log in to the ControlHippo Dashboard using your credentials https://dashboard.controlhippo.com/

Step 2: Navigate to the Settings option from the menu.

Step 3: In the Settings, select Account Settings

Step 4: Within Account Settings, locate the Access Module section, where you will find the Group Sync option.

Step 5: Toggle the switch to disable Secure Chats.

Step 6: When the group sync is enabled, group chat activities will be automatically synced to both ControlHippo and the CRM.

Step 7: If you disable the group sync, group activities will no longer be synced to ControlHippo and the CRM.

Important Note:

This feature is accessible only to admins.
Messages will be synced to ControlHippo and the CRM exclusively for admin users.

If you have any further questions or need assistance, please feel free to contact us at [email protected]. We're here to help!