How to connect to the WhatsApp Business API channel in Controlhippo?

Requirements for the Whatsapp Business API channel:

1. You should have a number such that it is not linked to any WhatsApp account.

2. You need to have a Facebook business manager page.

Step 1: Log in to the ControlHippo Dashboard.

Step 2: Go to the Channels section and click the "Connect" button under WhatsApp Business API.

Step 3:  Click on the connect button as shown in the image below:

Step 4: A new page will open. Read and agree to the terms and conditions, then click "Connect to Facebook."

Step 5: Log in with the Facebook account linked to your Business Manager page.

Step 6: A new page will open. Click the "Continue" button.

Step 7: Choose the Meta account where you want to set up the WhatsApp Business API.

Step 8: Enter the required details.

Step 9: Go to the second step.

Step 10: Enter your business name exactly as it appears on your website.

Step 11: Choose your business category. If it's not listed, select "Other."

Step 12: In step 3, enter your phone number, choose how you want to get the OTP, and click "Send Code."

Step 13: Enter the 6-digit code, click "Verify," and you're all set!

Note: If you have any further questions or concerns, please feel free to reach out to us at support@controlhippo.com.

1. What type of messages can be sent from Whatsapp API channel?

Ans: You can send marketing messages and campaigns through this channel.

2. Will I get a blue tick in this channel ?

Ans : yes, but it depends if your WhatsApp account is an Official Business Account, a blue checkmark will appear next to your displayed name in the contact view.