How to connect to Instagram in Controlhippo?

Modified on Mon, 2 Jun at 8:04 AM

Requirement: To integrate Instagram, you must have a Business Instagram account connected with Facebook.

Step 1: Log in to the ControlHippo Dashboard.

Step 2 : Go to the Channels section and click the Connect button under Instagram.

Step 3: A new page will open. Click the "Connect to Facebook" button.

Step 4: Log in to your Facebook account linked to your Instagram business account.

Step 5: Give all the needed permissions and choose the business linked to your Facebook Page.

Step 6: Select the Facebook page linked to your Instagram business account.

Step 7: You’ll see a list of Instagram accounts linked to the Facebook page. Select your account and click Continue.

Step 8: Allow all the permissions ControlHippo asks for, then click the "Save" button.

Step 9: A dropdown will appear. Click it and select the Instagram business account you want to connect to.

Step 10: Click the "Connect" button to finish the integration.

Step 11: On your phone, open Instagram and tap your profile picture at the bottom right.

Step 12: Tap the three lines at the top right to open Settings.

Step 13: In Settings, tap "Messages and Story replies."

Step 14: Tap on "Message Controls" in messages and story replies.

Step 15 : In Message Controls, turn on the "Allow access to Messages" toggle.

Note : If you have any further questions or concerns, please feel free to reach out to us at support@controlhippo.com.

Ans : No, you cannot send messages to your followers.

Ans : No, you cannot create a group on instagram.

Ans: yes, you can do bulk messages on Instagram.