How to use Resolve & Unresolved Chat?

Created by Info Controlhippo, Modified on Tue, 09 Apr 2024 at 05:05 AM by Info Controlhippo

Step 1: Open the ControlHippo dashboard and click on the “Chats” option in the top left corner. 

Step 2: Select the chat you want to resolve and vice versa.

Step 3: To go back to your resolved chat, click on the “More” option.

Step 4: To check any unresolved issues, click on the “Unresolved” chat option.


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