How to reduce the seats

The seat concept refers to the licensing model where each "seat" represents an individual user license. This model dictates the number of users who can access and utilize the platform's features under a given subscription. For instance, if a company purchases 10 seats, it can assign access to 10 distinct users.

Step 1: Log in to the ControlHippo Dashboard using your credentials.

Step 2: Navigate to the Settings option from the menu.

Step 3: Navigate to the Workplace settings and then to the plan and billing section. 

Step 4: In the Plan Details section, you'll find the User Seats and Channels option below.

Step 5: If an owner tries to remove an active user or channel, they will receive a notification to confirm the action, as shown below: 

Step 6: You can add unlimited users and channels, but only inactive ones can be removed.

Step 7: If the customer deletes the sub user from the user selection. The same will be updated in the count automatically.

NOTE: Only the owner can have access to this feature.

If you have any further questions or concerns, please feel free to contact us at support@controlhippo.com.