How to edit templates

Modified on Sat, 29 Mar at 10:34 AM

Step 1: Log in to the ControlHippo Dashboard using your credentials.

Step 2: Navigate to the Chat section.

Step 3: Open the chat where you want to send the template.

Step 4: Click on template icon as shown below:

Step 5: Click on the send icon as shown below:

Step 6: Click on the edit option as shown below:

Step 7: Edit the template as needed, then click "Send," as shown below.

Please note that this edit option in a template is not available in the Whatsapp Business API Channel.

If you have any further questions or concerns, please feel free to contact us at support@controlhippo.com