How to Unassign Chats

Modified on Sun, 22 Dec at 7:20 AM

Step 1:  Login to the Controlhippo dashboard:  https://dashboard.controlhippo.com.


Step 2: Open the chat you want to unassign.



Step 3: Click on the ‘i’ symbol on the top right corner.



Step 4: Click on the user action and you will see an assign to tab


Step 5: Click the arrow symbol, then select the "Unassign" option.


Step 6:  The chat has now been successfully unassigned.

If you have any further questions or concerns, please feel free to contact us at [email protected].

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